I've been using Quicken for many years and currently have Quicken 2006. A year ago I switched to a Mac and have been using Quicken 2006 under Fusion on my Mac. It works, but it's frustratingly slow sometimes, especially since I tend to do more than one thing at once on my Mac.
Now, I keep getting warnings that support for Quicken 2006 will be ending in April and that I must upgrade to Quicken 2009. Ending support for old versions is fine, but that's not what they're doing. Not only will they not be issuing bug fixes, but they're turning off transaction downloading -- that's not ending support, that's removing a feature that currently works! If the transaction download protocol was actually changing and they needed to change the older versions to support this change, then I would understand. But I seriously doubt this is the case. They're just turning it off because I haven't paid them any money in three years! To quote from their site "Our plan provides online services and technical support for the current product version, plus the prior two years' versions." Again, turning off technical support is fine, turning off online services for no good reason is not! Now, they could say that when you buy Quicken, three years of free downloading is included and after that you need to pay for downloading, but they don't offer this as an option. And, I don't know who pays for this service...I suspect the banks pay Quicken for the privilege...
I have a second gripe: I figured if I had to upgrade to Quicken 2009, I would switch over to a Mac version at the same time. Then I found out there wasn't a new version for the Mac and the older one, according to the reviews, sucks! Maybe this will change in the upcoming Financial Life release this summer, but by that time my current version of Quicken will have stopped working.
This is all unbelievably annoying. I seriously doubt they'll be any new features I care about in either Quicken 2009 or Financial Life for the Mac, given past experience with "new" Quicken versions. Since I need Quicken, unless I discover a real alternative in the next month I'll be forced to upgrade to Quicken 2009 and continue using it under Fusion on my Mac. But, if I discover a real alternative any time in the following three years, Quicken will have lost a customer...
- MacWorld: Money Dance 2007
- Apple Insider: Quicken for Mac overhaul due out this fall
- Two Quicken Alternatives for Mac users